1725/5000

From the date of purchase, Tune grants a 2-year limited warranty against defects in materials and workmanship. Wear parts such as ball bearings, rims, spokes and pawls are covered by a 1-year warranty. Warranty claims can only be made upon presentation of an invoice (copy) from an authorized Tune dealer. The goods to be claimed must be clearly marked on the invoice. Your contact for warranty and warranty claims is initially your dealer from whom you purchased our product. Repairs and alterations beyond the statutory warranty (2 years from the date of purchase) will not be carried out or reimbursed by us free of charge.

There is no entitlement to warranty service with:

- Wear of wearing parts
- improper use or careless treatment
- Failure to comply with the instructions in this manual and with instructions for use
- improper repair, assembly, maintenance or negligence
- Defects and damages due to the fact that no original Tune spare parts were used when replacing wearing parts
- Damage caused by incorrect storage (pattern of salience, spoke crossings, spoke tension, etc.)
- Removal or modification of serial numbers

Warranty claims must be clarified on the spot and are subject to the discretion of Tune. The Tune company is not liable for damages under this guarantee, in particular for indirect accident-related damage, indirect damage and consequential damage. We can not guarantee a color consistency. Anodized Tune products can fade when exposed to sunlight.

Personal Data

Differing Shipping Address

--please choose--StemHandlebarSpacerA-Head CapPorteur

--please choose--- screw defective- preassembled defective- preassembled cover defective--chage defectivetax rate--housing defective--convector defective- Bearing defective- Garminhalter does not fit--Di2 holder does not fit- other

--- please choose ---CrankChainringsChainring boltsBottom bracket

--- please select ---- crank arm defective- shaft defect- chain link defective- thread defect- thread wrong length- bearing shell defective- Bearing defective- other

--please choose--- seam defective--Print defect--Image seal defective--Pocket defective--Postboard defect--Left defect--Bore defect- crack in the frame--Laser defective--Platter defective--F wrong conversion kit--other

--please choose--chainringsaccessorieshubs
- Please select--- Freewheel defect- Seal defective- Otherwise

--please choose--quick releaseACDCU20quick releaseU30DC15DC12
--please choose--- thread defect- nut defective- clamping mechanism defective- carbon lever defective- eccentric defective--concertion carbon axle has come off

--please choose--hubfreewheelbearingsaxle and end capsspokesnipplesrimsrim tape

- Please select----Bremscheibeaufnahme- Hub defective--Flansch defective--Zahnring malfunctioning--Zahnring thread defective--Eloxalfarbe does not fit--Falsche Lochzahl- Freewheel body defective--Lock pawls defective--Rock pawl springs defective--Storage worn out--Storage runs rough--Strades have clearance- End caps worn- Reached axle / --Untermaßig--Speiche ripped on the head-Speiche torn in the middle--Speichengewinde malfunctioning--Nipple Kantian broken--Nipple demolished--Nippelsitz pulled out- Rim Joint Uneven- Sticker Incorrect or Incorrect- Side Imp. / Rippled- Rim Dented- Nipple Seat Ripped Out- Sticker Incorrect or Incorrect--Delaminated--Bulb formation on the brake sidewall- does not stop on the rim- other

- Please Choose--KommVorKommVor +SpeedneedleRe4merStrong PieceBlack PieceShrike SkylineShrikeScrew Shrike

--please choose--- frame defective- saddle cover defective- leather comes off- frame separates from saddle cloth- pipe defect- rocker defect- -Crystal defect--Screw defective--Carbon loop defect--Chest defect--Coin defect- Otherwise

Service request

Hub Inspection Front WheelHub Inspection Rear WheelFreewheel
Neoneration SpeedneedleNeubeuernerung Komm-Vor (Plus)
Spoke out spokesSpoke out wheelSpool in aluminumSpool in carbonSpoke in foreign wheel

For the preparation of a cost estimate, we charge a service fee of 25 euros. When placing the order, the amount will be fully credited. In the case of a rejected cost estimate, a return of the non-repaired goods will be charged. The goods will be shipped with UPS. The shipping costs are 6,55 Euro plus VAT within Germany.

Please note:

Disassemble all non-relevant components (cassette, tires, magnets, etc.)
Please clean the article. For soiled items, we charge a cleaning fee of 20 euros.
Please enclose the service form legibly filled in with the shipment.
Please enclose a copy of the invoice.
The return shipment is done by UPS.